It's no secret that business performance is a direct result of your ability as a supervisor to motivate and provide sound guidance to your staff. Success requires a special blend of skills and knowledge that go beyond the traditional scope. Earning a Certificate in Supervisory Skills enables you to gain those special attributes where you can directly apply them to improve your performance, add greater value to your organization, and ultimately advance your career.

Certificate Information
The certificate series consists of the 11 courses listed below. With the exception of the Managing Performance course, these courses are offered in pairs. You may choose to take all 11 courses in any sequence and receive Cornell's Supervisory Skills Certificate.

• Effective Interviewing
  
  • Selection Requirements and Communication Skills for Interviewing
  • Legal and Unbiased Interviewing and Selection
  
  
  
  
• Essential Skills for Managing People
  
  • Overcoming Barriers to Successful Management
  • Leading People to Higher Performance
  
  
  
  
• Legal Issues for Managing People
  
  • Legal Issues in the Workplace
  • Preventing and Addressing Inappropriate Workplace Behaviors
  
  
  
  
• Managing Multiple Priorities
  
  • The Power of Managing Your Time and Personal Priorities
  • Manage People Issues to Stay Focused on Priorities
  
  
  
  
• Effective Communication Skills
  
  • The Impact of Personality Styles on Communication
  • Managing Communication Challenges
  
  
  
  
• Managing Performance
  
  • Managing Performance
  
  

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